Holiday Inn Express Leeds - East
2 Aberford Road, Oulton
About this policy
Splendid Hospitality Group is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.
By providing your personal data, you agree that we can use your personal data in accordance with this policy.
Ensure you understand this policy in its entirety and take your time to read it.
Who are we?
Splendid Hospitality Group LLP and Supreme Hotels LLP (together “Splendid Hospitality Group”) is one of the UK’s fastest growing independently owned hotel groups.
Our registered address is 2 Regal Way, Watford, WD24 4YJ.
How do we collect information from you?
Where your stay is within a hotel operated under a franchise agreement with a hotel brand, your data will also be collected by the hotel brand e.g InterContinental Hotels, Hilton, Accor.
Data is collected during the booking process either via a brand booking engine or independent third party booking engine provider such as Booking Button or ihotelier.
We collect information from you:
What type of information is collected from you?
You may be asked to submit personal information about yourself when you make a booking. We will collect this information, so we can fulfil your booking request.
Splendid Hospitality Group collects information such as:
When you access our complimentary wifi Splendid Hospitality Group will not need to take or retain any personal email data from you.
If you use our website, we may receive your generic location (such as city or neighbourhood). We will not take or use your IP address when you visit our independent web-sites.
You may submit your CV if you’re interested in working for us to email@example.com
This information may include:
We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records or you wish to update us on any of your personal information at firstname.lastname@example.org.
How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, check you into a hotel, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. For example, service providers (e.g. ResDiary for the provision of online bookings), third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.
How and where do we store data?
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at email@example.com.
You have a right to request a copy of the personal information that Splendid Hospitality Group holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: email at firstname.lastname@example.org.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.
Use of ‘cookies’
A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.
Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.
Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What happens if our business changes hands?
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
Changes to this statement
We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.
I stayed here for 2 nights in one of the disabled access rooms. I was staying alone as a wheelchair user, so a little worried about coping with things.
I had no problems whatsoever. The staff were extremely helpful and made my stay a pleasant and comfortable experience. I would certainly stay here again.
No kidding, but within 30 minutes of our arrival we had booked a further visit for later in the year. The surrounding area is very pleasant, the location appears quiet and is convenient for many local sites and attractions. The room, including bed was very comfortable, the staff most helpful.
Breakfast is included in your price here and much to choose from including bacon, sausage, egg, porridge, cereal, muesli, fruit, yogurt etc etc. I find this, for what we paid, hard to beat. We have family nearby so this is a good location and what we paid for what we received excellent value.
On arrival we were greeted by a lovely lady at reception who sorted everything out. Once we were checked in and got to our rooms, the room was all set out and was very clean. Beds very comfy and price was right, would definitely recommend.
I have had the pleasure of staying here three times now and it never fails to impress! The hotel itself is well kept, very clean and tidy. The staff are amazing and just can’t do enough to make you feel welcome.
Breakfast is always hot and fresh, be it yogurt and fruit or full English you will enjoy! Beds are really comfy and the room its-self is great with good blackout curtains.
I get to stay in a lot of different Holiday Inn's up and down the country, and this surely is one of the best. Great location, spotlessly clean and wonderful staff that couldn't do enough for you. Comfortable refurbished rooms and a great breakfast. What more could you ask for!
A friendly place to stay with nice rooms, good breakfast and most importantly great staff. Handy for Leeds and York with easy parking and a carvery nearby. What more could you want. Once again I want to stress the really good staff.
A varied group of 5 but the hotel met our requirements well. The bedrooms were clean and comfortable, great having free WiFi, and breakfast included. The staff were very helpful and we found it an ideal location for touring around Yorkshire.
Recently stayed at the Holiday Inn East Leeds. Lovely friendly staff and a nice warm welcome. Beautiful clean and cosy rooms. Not one fault with this hotel, free breakfast and a Toby carvery joined on to the hotel, perfect. Paid £55 per night. Well worth it. Will definitely recommend and will stay again.
Nice and spacious rooms, bathroom very clean, everything in working order and free breakfast!
Location about 25 mins from Leeds city centre, however worked well for us as just off the motorway so able to get to other locations quickly. Staff very friendly, would definitely come again.
Spent a couple of nights here. We stayed in an accessible ground floor room which was great. Very spacious. The bed was very comfortable and we slept really well.
Continental breakfast is included in the price which was very reasonable. Staff were lovely - sorting out our key card when it stopped working and finding me a nail file when I asked for one.
We went for a meal in Leeds one night and to a reception at Oulton Hall on the other. Staff arranged taxis both times without fuss. A small but perfectly functioning bar was welcome too!